MYUCLAHEALTH AMBASSADORS
ABOUT OUR PROGRAM
The myUCLAhealth program was initially founded in the summer of 2013 due to the anticipation of supporting UCLA Health’s patient population in its transition to paperless electronic health records (EHRs). To ease the transition, computer workshops were scheduled at Ronald Reagan Medical Center and Santa Monica Hospital to provide free 1-on-1 computer tech-support on myUCLAhealth, the new patient web-portal that allows patients to communicate with their physicians and manage their health records online.
Our program serves to train and utilize volunteer “Ambassadors” to assist, educate, and survey patients on their usage of the myUCLAhealth portal. Ambassadors serve as experts on UCLA's EHR system and collect survey data for the hospital's research initiatives, all while engaging in valuable 1-on-1 patient exposure and experience in a clinical setting. In addition, as part of UCLA Health's 50 Plus Program, our volunteers hold monthly technology workshop sessions at Santa Monica Medical Center, assisting patients in the Los Angeles community in any of their technological needs.
To learn more, visit our website!
VOLUNTEER BENEFITS
Letter of recommendation from the MD Chief of Division, UCLA Health - Division of Geriatric Medicine for volunteers engaged in our independent research projects
Hospital volunteer hours signed off by UCLA Ronald Reagan Volunteer Services
Research opportunities through assistance of medical professionals and hospital administration staff (SRP 99/199)
1-on-1 meaningful patient experience in a variety of clinical care settings
Leadership opportunities and a deeper look into the administrative side of healthcare
